New Articles

  1. Setting a Tablet as a Clock-In Device

    Set a Tablet for Clock-In (i.e. iPad or other tablet) This action must be taken by an ADMIN, or manager, who is active in Teamwork, with permissions to set a clock-in device at the intended location. Download SpotOn Teamwork Classic App O...
  2. Customizing Late, No Show, Termination Reasons

    Customizing Late, No Show, Termination Reasons In Teamwork you can create custom reasons for when an employee is late, no shows a shift, or is terminated. There are stock reasons that come standard in every account, but there may be scenarios where...
  3. Employee View Tips Detail and Self Directed Tips

    From Mobile Click Dashboard / Clock-Ins / Tips From Desktop Click DASHBOARD from the top toolbar Scroll to Tips Set date to the pay period of interest Click Date for Tips Detail, i.e. Dec 11, 2023 shown below The Green D...
  4. Viewing Your Pay

    Teamwork is not a payroll processor, so we do not house paystubs.  Employees whose employers utilize SpotOn Teamwork use our system to pass paydata to their payroll company of choice. We'd recommend asking your manager or employer for spec...
  5. Schedule Views

    Teamwork has a handful of different ways to view your schedule. You may hope to see it by employee, by time, by role, or some combination of those 3. This video will walk you through configuring your views. We do encourage the "By Employee&...
  6. Blackout Dates

    Mother's Day? Halloween? New Year's? Maybe you want to put a cap on time off requests for these days. Maybe you don't want time off requests coming for dates during the next 10 days because you're working on the schedule. This vi...
  7. Updating Roles in Tip Templates

    To change the roles that are eligible in a tip template, navigate to Tip Templates / Settings from the Gearwheel menu. Be advised that there are many sensitive settings on this page.  It is only accessible to administrators with the appropr...
  8. Teamwork Onboarding Timeline

    Onboarding Timeline The below timeline is the preferred onboarding schedule to ensure implementation goes smoothly. It articulates the necessary meetings, checkpoints, and deliverables to make your success a certainty. Please let your implement...
  9. Payroll CSV Format Examples

    Following are 3 general payroll template formats. Heading and earnings code can be customized per merchant needs.  Please submit formatting requests based on format type 1, 2 or 3, or related questions to teamworksupport@spoton.com All custom...
  10. ADP Purchasing the Next Gen Connector

    Go to apps.adp.com Login with your Workforce Now Next Gen credentials Search for Teamwork, Select the Teamwork  Connector for Workforce Now   Press Buy Now Input your Teamwork URL , ie "companyname.dolceclock.com&quo...